Last updated: April 13, 2026
Clear Echo Labs ("we," "our," or "us") operates the RVCostTracker mobile application and the website at ExpenseRV.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using RVCostTracker, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
1. Information We Collect
1.1 Information You Provide
When you create an account or use RVCostTracker, we may collect:
- Account information such as your name, email address, and login credentials
- RV and vehicle details (type, year, make, model, purchase value)
- Expense data including fuel logs, maintenance records, campground fees, and other costs you input
- Payment information if you subscribe to a premium plan (processed securely by third-party payment providers)
- Any information you provide when contacting us for support
1.2 Information Collected Automatically
When you use the Service, we may automatically collect:
- Device information (device type, operating system, unique device identifiers)
- Usage data (features accessed, time spent in the app, interaction patterns)
- Log data (IP address, browser type, access times, referring URLs)
- Crash reports and performance data to improve app stability
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the RVCostTracker Service
- Process transactions and manage your account
- Generate expense reports, insights, and spending comparisons
- Send you service-related communications and updates
- Respond to your inquiries and provide customer support
- Analyze usage trends and optimize the user experience
- Protect against fraud, unauthorized access, and other security threats
- Comply with legal obligations
3. Data Sharing & Third-Party Services
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share data with trusted third-party companies that help us operate the Service (e.g., cloud hosting, analytics, payment processing). These providers are bound by confidentiality agreements.
- Aggregated Data: We may share anonymized, aggregated data (such as average spending trends) that cannot be used to identify you individually. This powers features like spending comparisons.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies & Tracking Technologies
Our website (ExpenseRV.com) may use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for core site functionality.
- Analytics Cookies: Help us understand how visitors interact with the website so we can improve it.
- Preference Cookies: Remember your settings and preferences.
You can control cookie settings through your browser. Disabling cookies may affect your experience on our website.
The mobile app may use similar technologies (such as device identifiers) for analytics and performance monitoring.
5. Data Storage & Security
We take the security of your data seriously. We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted data transmission (TLS/SSL)
- Secure cloud infrastructure with access controls
- Regular security reviews and updates
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use strong, unique passwords for your account.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Portability: Request a copy of your data in a portable format.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at connect@clearecholabs.com.
8. Children's Privacy
RVCostTracker is not intended for use by individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you through the app or by email. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Clear Echo Labs
- Email: connect@clearecholabs.com
- Website: ExpenseRV.com